Give the community a clear voice
The writing and identity were applied across the website, community channels and announcements so members met the same brand wherever they took part.
Brand, content, tools and day-to-day support for a community of more than 7,000 holders.

The problem
Barking Puppy needed more than a launch campaign. The brand, content, holder tools and daily community support all had to feel connected so the project could keep people involved after the initial excitement passed.
The work
The writing and identity were applied across the website, community channels and announcements so members met the same brand wherever they took part.
A profile-picture generator, community game, live dashboard and automated alerts gave holders practical reasons to stay involved.
Regular content, moderation and holder updates supported the community day to day as it grew beyond 7,000 holders.
Tell me what is not working and I will tell you whether I can help.
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Next case study
Ongoing help with the website, content, enquiries, CRM and paid social as the property group grows.
Read the case study