Privacy notice.

NAMI Creative (“NAMI”, “we”, “us”) is a UK-based creative studio operating from England. For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller for personal data you share with us through this site.

Contact us at hello@namicreative.co.uk.

• Project enquiries. When you use our contact form: name, email, company, project type, budget range, and the message you send. Lawful basis: legitimate interest in responding to enquiries about our services.
• Newsletter subscribers. Email address only. Lawful basis: your explicit consent at signup, confirmed via double opt-in.
• Site analytics. We use Google Analytics 4 to understand how the site is used (page views, traffic sources, device class, country). Google truncates and anonymises IP addresses on collection. We don’t run Google Signals, ad personalisation, or any advertising cookies. Lawful basis: legitimate interest in improving the site.
• Server logs. Standard request logs (IP, user-agent, timestamp) retained for security and abuse-prevention purposes.

• To respond to enquiries and plan work with you.
• To send newsletter emails you have explicitly subscribed to, until you unsubscribe.
• To run and improve the website (performance, accessibility, catching bugs).
• We do not sell, rent, or trade your information. We do not use it for advertising profiling.

We use a small set of trusted vendors as data processors:

• Mailchimp (Intuit Inc., USA, under UK-EU SCCs): newsletter delivery and contact form intake.
• Make.com (Celonis SE, EU): workflow automation between site, Mailchimp, and our internal tools.
• Calendly (Calendly LLC, USA, under UK-EU SCCs): discovery call scheduling, only if you choose to book one.
• Google Analytics (Google LLC, USA, under UK-EU SCCs): aggregated site usage analytics.
• Hosting provider: serves this website and processes the request logs noted above.

Data is encrypted in transit (HTTPS) and at rest with these providers.

• Enquiries: 24 months from last contact, then deleted unless you become a client.
• Newsletter: until you unsubscribe (one click, link in every email).
• Server logs: 30 days.

Under UK GDPR you can ask us to:

• Access the personal data we hold about you.
• Correct inaccurate data, or complete incomplete data.
• Delete your data (the “right to be forgotten”).
• Restrict or object to certain processing.
• Receive a portable copy of data you provided.
• Withdraw consent at any time, where consent is the basis.

Email hello@namicreative.co.uk and we will respond within one calendar month. If we get it wrong, you can complain to the UK Information Commissioner’s Office at ico.org.uk.

We use a small number of cookies:

• Strictly necessary: preserving form state and basic session functionality.
• Analytics: Google Analytics sets `_ga` and `_ga_*` cookies to recognise return visitors and aggregate session data. No advertising cookies are set by us.

You can clear analytics cookies in your browser settings or install a browser-level opt-out (e.g. Google’s GA opt-out add-on) at any time.

When we change this notice we update the “last updated” date at the top. Material changes will be announced on the homepage.